Having problems with single-user access?


This topic applies to you only if you're using MYOB Accounting Plus.

If you're the only user of a particular company file but Accounting still won't allow you to begin a task that requires single-user access, some problem may have occurred when one of your coworkers last closed the company file. (For example, it's possible that someone didn't exit Accounting properly when the company file was open, or a power interruption caused a workstation to shut down unexpectedly.)

To fix this problem, exit Accounting, then start Accounting again and open the company file. (When you use the Sign-on window to open the company file, you might want to consider choosing the Single-user Access option to ensure nobody else will open the company file.) You should now be able to perform the task.