General questions

• Deleting or voiding cheques from a previous year

• Editing a transaction that has already been reconciled

• Deleting or reversing amounts that were included on a bank deposit

• If you don't see the bank account you want to use

• How the default VAT code is determined

• How the default VAT code is determined (Receive Money transaction)

• How the default VAT code is determined (Spend Money transaction)

Fixing problems

• The account balance is wrong

• You can't find your customer payments (or other receipts)

• For a cash payment, you may want to replace the cheque number with letters or words

Other resources for answering your questions