Managing user accounts and company files > Confirming activated company files > Troubleshooting activated company files
The activation and confirmation of company files is sensitive to changes of the date in your computer’s system clock. In some circumstances, changes or discrepancies in the system date start an immediate confirmation process.If multiple users on different workstations are accessing a company file simultaneously and the dates in the system clocks of one or more workstations differ, you will need to synchronise clocks and confirm the company file the next time you open it.If you open a company file and change the date in your computer’s system clock while the file is open, then close the file, you may need to confirm the company file next time you open it.